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Process Server vs Sheriff Infographic Released by ServeNow

Posted by:
Kimberly Faber

Press Release

Process Server vs. Sheriff, a trusted network of process serving professionals, released an infographic last week. The infographic, titled “Process Server vs. Sheriff,” provides a legitimate answer to the question of who people should trust to have their legal papers served: a process server or a sheriff.

“We had anecdotal evidence of the differences between process servers and sheriffs, but nothing that was supported by unbiased empirical data,” co-founder Trent Carlyle says. “It’s very exciting that we were able to get this information out there.”

The publication of this research is timely as some states have passed legislation supporting certified server programs. In other areas including Dallas, Texas, the burden of serving thousands of evictions, lawsuits, divorce decrees, and child support papers has fallen on the Sheriff’s Office as an addition to the higher priority responsibility of protecting the community.

To get the facts, ServeNow surveyed paralegals, legal assistants, and legal administrators who have papers served regularly. They also gathered pricing information from hundreds of process serving firms and publicly available sheriff pricing.

Notable statistics:

  • 78% of legal professionals surveyed prefer process servers over sheriffs
  • 90% of the time process servers completed the serve faster than sheriffs
  • Process servers averaged 4.28 out of 5 stars for customer satisfaction vs. the sheriff’s 2.55 stars
  • Only 13% of those surveyed believe sheriffs know the laws better
  • Process servers were rated more likely to successfully serve the documents
  • The difference in average cost was negligible

ServeNow created this infographic to help educate paralegals, attorneys, and members of the legal industry, and encourages you to:

  • Embed it on your website
  • Post it to your legal blog
  • Share it with paralegals, attorneys, and legal professionals
  • Use hard copies to educate the community
  • Share your feedback by commenting on the piece

About, a subsidairy of LAWgical, is the most widely used source for finding process servers worldwide. assists lawyers, paralegals, legal assistants and the public in locating local process servers and legal support professionals.

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Denver, CO 80205


Posted by:
Kimberly Faber

As Director of Marketing and Multimedia, Kimberly sets strategy for outreach, distribution, social media, and network growth, and manages multimedia production for the network. She has a Bachelor of Science with a background in design, marketing, production, editorial, and operations and strategy. Kimberly consults with the production, operations, and tech teams on a variety of projects and initiatives. You can follow Kimberly on Twitter at @kimberlyfaber.