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Process Serving Veteran Bob Rusch Joins The ServeManager Team

Posted by:
Kimberly Faber

Press Release

Denver, CO – ServeManager is pleased to announce that industry veteran Bob Rusch has joined the team as a legal support strategist. Bob will be consulting with customers on the use of technology and improving workflow, and advising process servers on how they can utilize software to modernize their businesses.

A process serving and investigations professional since 2003, Bob has held virtually every position within a traditional process serving business. He was the owner of Legal Assistants Inc from 2001 to 2009 and the Operations Manager/Vice President of Operations for ATG LegalServe from 2009 to 2016, both based in Chicago, and has done everything from physically serving documents to managing in-house staff and process servers. He is also an Illinois licensed private detective and has always been involved in associations and is the current president of the Associated Detectives and Security Agencies of Illinois.

“I am extremely excited to join the ServeNow/ServeManager team,” Bob said. “Prior to joining the company, I was able to experience the benefits of the products and their outstanding customer service first hand. It was a natural fit to join and be a part of the leaders spending everyday working on bringing trust, transparency, and efficiency to the industry. I can’t wait to bring my 15 years of legal support knowledge and experience to the company and help the many great process serving customers we serve.”

“We wanted to bring in someone who understands the industry and what it takes to manage a process serving company and use that expertise to build a better product,” ServeManager co-founder Trent Carlyle said on the decision to hire Bob. “Bob has touched every aspect of running a process serving business, and with experience using not only our software but other industry tools as well, he has a powerful perspective on what works and what doesn’t. His insights will help guide ServeManager as we continue to add value to our customers and their clients.”

With the addition of Bob there are now over 10 members of the ServeManager product team that create, support, and sell the software to process servers.

About ServeManager

ServeManager is a time-saving software solution for process servers and their clients. It’s quick, easy to use, and helps you save time on your serves. The software offers solutions for mobile, GPS, data entry, invoicing, client notifications, and more. ServeManager is the fastest growing software solutions for service of process and is an approved member benefit for multiple state bar associations.


Posted by:
Kimberly Faber

As Director of Marketing and Multimedia, Kimberly sets strategy for outreach, distribution, social media, and network growth, and manages multimedia production for the network. She has a Bachelor of Science with a background in design, marketing, production, editorial, and operations and strategy. Kimberly consults with the production, operations, and tech teams on a variety of projects and initiatives. You can follow Kimberly on Twitter at @kimberlyfaber.